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Data Protection Policy

Fbf77 Privacy Policy

Protecting your personal information is our top priority. This privacy policy clearly sets out what data we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
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Table of Contents
Important: By using the fbf77 platform, you agree to this privacy policy. This policy applies to our website, mobile app, and all services.

Fbf77 is an internationally licensed online gaming platform operated specifically for players in Bangladesh. We believe your privacy is a fundamental right — not merely a legal obligation. This privacy policy is written in plain language so you can clearly understand how we handle your data.

Fbf77's privacy policy is built to international data protection standards. We follow a data minimisation approach and collect only what is necessary. You have full control over your data — all of your rights are described in detail within this policy.

If you have any questions after reading this privacy policy, you are welcome to contact our data protection team directly. We are always here to help.

Section 01

What information we collect

Fbf77 only collects the information needed to deliver the best gaming experience and keep your account secure. Under our privacy policy, data collection falls into three categories:

1. Information Provided Directly by You:

  • Full name and date of birth (for age verification)
  • Mobile Number & Email Address (if applicable)
  • Mobile Banking Account Details (for payment verification only)
  • KYC documents such as national ID
  • Messages and complaints sent to customer support

2. Automatically Collected Information:

  • IP address & device type
  • Browser Information & Operating System
  • Logs of your activity on the platform
  • Transaction History & Gaming Data
  • Login Time & Session Information

3. Information Received from Third Parties:

  • Transaction verification details via payment providers
  • Alert Information from Fraud Prevention Service
  • Referral data from affiliate partners
Our Commitment to Transparency: We never store your password in plain text. Passwords are always saved as encrypted hashes. No member of our staff will ever ask for your password.
Section 02

How your information is used

Fbf77 uses your data solely for specific, legitimate purposes. Our privacy policy ensures your information is never misused. Below is a detailed breakdown of what data we use and why:

Type of Information Purpose of Use Legal basis
Identity Information Account creation & KYC verification Contractual Requirements
Payment Information Deposit & Withdrawal Processing Contractual Requirements
Device & IP Fraud Prevention & Security Legitimate Interest
Gaming History Responsible Gaming Monitoring Legal obligation
Contact Information Sending promotional offers (subject to your consent) Your consent
Session Data Platform Improvements & Bug Fixes Legitimate Interest
Your controls: You can opt out of promotional communications at any time. Update your notification preferences in account settings or contact our support team.
Section 03

Sharing Information with Third Parties

Fbf77 never sells your personal information. However, limited data may be shared with trusted partners in order to deliver our services. All such sharing is governed by strict agreements, and partners may only use the data for the specified purpose.

Circumstances Under Which Data May Be Shared:

  • Payment Providers (bKash, Nagad, Rocket): Only the information necessary for transaction verification.
  • Game Provider: Player ID and bet details for game management purposes.
  • Fraud Prevention Service: Device and IP information to detect suspicious activity.
  • Licensing Authority: Information required in response to legal requests from regulatory authorities.
  • Law enforcement agencies: In accordance with a valid court order or government directive.
Rest assured: fbf77 never sells your data to advertisers, data brokers, or other gaming companies. Our privacy policy makes no exceptions on this matter.
Section 04

Cookies & Tracking Technologies

Fbf77 uses cookies and similar technologies on its website and app. These help improve your browsing experience and keep the platform running smoothly.

Types of cookies we use:

  • Essential cookies: To maintain login sessions and ensure security — the platform cannot function without these.
  • Performance Cookies: Used to analyze platform speed and performance — this can be disabled.
  • Functional Cookies: To remember your language preference and settings — optional.
  • Analytics cookies: To understand user behavior and improve our services — consent required.

You can disable or clear cookies at any time through your browser settings. Note that disabling essential cookies may affect certain platform features.

Section 05

Data Security Measures

Fbf77 uses industry-leading security technology to protect your data. Our privacy policy is not just words on paper — technical safeguards are in place at every level.

  • TLS/SSL encryption: All data transmissions are secured with 256-bit AES encryption.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication: 2FA protection is available for account access.
  • Regular Security Testing: Regular audits are conducted by third-party security experts.
  • Access controls: Only authorized personnel have access to your information.
  • Incident response: Users will be notified within 72 hours in the event of any security incident.
Our commitment: In the event of a security breach, we will notify you immediately and provide clear guidance on the steps you should take. Your trust is our highest priority.
Section 06

Your data rights

Fbf77's privacy policy gives you full control over your personal data. Under international data protection law, you have the following rights:

Section 07

Data Retention Policy

Fbf77 retains your data only for as long as necessary. While your account is active, your data remains active. After account closure, certain information must be kept for a defined period for legal reasons:

Type of Information Retention Period Reason
Account information 5 years after account closure Legal obligation
Transaction History 7 Years Financial regulatory obligations
KYC documents 5 years after account closure Anti-money laundering regulations
Support Contact 3 Years Possibility of Dispute Resolution
Marketing Preferences Until Consent is Withdrawn Consent-Based
Session Logs 90 Days Security Monitoring

Once the retention periods above have elapsed, your data is securely deleted or anonymised so that you can no longer be identified.

Section 08

Protection of minors' data

Fbf77 strictly prohibits registration by anyone under 18. Our privacy policy places special emphasis on protecting the data of children and minors.

  • Age verification is mandatory during the registration process.
  • If an underage account is identified, it will be closed immediately and all associated data will be deleted.
  • Parents can report concerns about a child's account to us.
  • No marketing communications are sent to anyone under 18.
A note for parents: If you believe your child has created an account on fbf77, please contact our support team immediately. We will close the account without delay.
Section 09

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact our data protection team. We aim to respond to all requests within 30 days.

  • Email: [email protected]
  • Live Chat: Directly from any page on the platform
  • Response Time: Typically 24–48 hours
If this privacy policy is updated, a notice will be posted on the website and registered users will be informed. The date of the latest update is always shown at the top of the page.

Your data rights

Your rights under fbf77's privacy policy

1
Right to Access Your Information
To view the information we hold about you, submit a request and we will provide a full breakdown within 30 days.
2
Right to Rectification
If any of your information is incorrect, request a correction and we will update it promptly.
3
Right to Erasure
After account closure, you may request deletion of your data within the limits permitted by law.
4
Right to Restrict Processing
In certain circumstances, you may request that the use of your information be restricted — particularly while a dispute is ongoing.
5
Right to Data Portability
You can request a copy of your data in a machine-readable format such as CSV.
6
Right to object
You may object to the use of your data for marketing or profiling purposes — at any time.

What makes fbf77's privacy policy different

We do not just make promises — we back them up with technology

Data Minimization Policy

We collect only the information strictly necessary to provide our services. Nothing beyond that is gathered — this is the core principle of our privacy policy.

Limited Collection
End-to-End Encryption

Every data packet from your device to our servers is secured with 256-bit AES encryption. No one can intercept it in transit.

Encrypted
No Sale of Data

Fbf77 never sells your information — that is our unwavering policy. Your data is never shared with advertising companies or data brokers.

Not for Sale
Strict Access Controls

Access to your data is restricted to authorised staff on a need-to-know basis. All access is logged and regularly audited.

Limited Access
Regular Security Audits

Independent third-party security experts review our systems every 6 months. Any vulnerabilities identified are resolved promptly.

Audited
Easy Exercise of Rights

Exercising your data rights is straightforward. Submit a request via live chat or email and we will respond within 30 days.

Simple Process

Frequently Asked Questions About the Privacy Policy

Questions you might have

No, fbf77 never stores your mobile banking password. Payment processing is handled directly through the secure gateways of bKash, Nagad, or Rocket. We only retain the transaction reference number and amount.

National ID information submitted for KYC verification is retained for up to 5 years after account closure. This is required under anti-money laundering regulations. Data is securely deleted once the retention period expires.

Some service providers, such as game software companies, may be based in other countries. For any international data transfers, we ensure that the destination country has adequate data protection laws and that all data is transmitted in encrypted form.

You can opt out of promotional SMS from the notifications section in your account settings. Alternatively, let us know via live chat or email and we will stop them within 24 hours. Essential account messages — such as login and transaction confirmations — cannot be turned off.

In the event of a security breach, affected users will be notified via SMS or email within 72 hours. The message will clearly explain what happened, what information was affected, and what actions you should take.
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